Returns & Exchanges

Returns

We accept returns within 14 days of delivery.
Items must be unused, in original condition, and in original packaging.

Non-returnable items:
• custom/personalized items
• gift cards

Refunds

Once your return is received and inspected, we’ll notify you by email.
Approved refunds are issued to the original payment method within a few business days.

Exchanges

We replace items only if they arrive damaged or defective.
Damage caused by use or improper care is not eligible.

Shipping

Return address:
Your Album
Verbytskogo 2 Street, Ternopil, 46020, Ukraine

• Customers cover return shipping costs
• Shipping fees are non-refundable
• We are not responsible for customs, duties, or taxes

For items over $75, we recommend using tracked shipping.

Contact

For any questions, please contact us at:
your.album2017@gmail.com